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Account & Billing

Choosing a plan: subscription vs. pay-per-response credits

Two different ways to pay, and when each one makes sense.

Managing your team and seats

Invite teammates and share limits across an organization (Enterprise).

Understanding response credits for pay-per-response surveys

How credits are purchased, consumed, and topped up.

Analyzing Responses

Reading your responses dashboard

How each question type is summarized automatically.

Exporting responses to CSV, Excel, and PDF

Three export formats, each with different plan requirements.

Reviewing individual responses

Read a single respondent's full set of answers.

Building Surveys

Choosing the right question type

A quick guide to every question type and when to use it.

Using skip logic to shorten your survey

End the survey early based on a single-choice or dropdown answer.

Starting from a template

Browse the public template catalog or pick one while creating a survey.

Using the AI Survey Generator

Describe what you want to learn and let AI draft your questions.

Distributing Surveys

Sharing your survey: link, QR code, and email invitations

Three ways to get your survey in front of respondents.

Setting up a custom domain for your surveys

Serve your surveys from your own domain instead of ours.

Scheduling your survey to open and close automatically

Set a publish time and a close time in advance.

Getting Started

Creating your first survey

From your dashboard to your first published survey in a few minutes.

Understanding survey types: Free, Subscription, and Pay-per-response

The three ways a survey can be set up, and how each one is limited.

Publishing and sharing your survey

What changes when you publish, and where to find your share link.

Security & Integrations

Setting up two-factor authentication (MFA)

Add an authenticator-app code as a second sign-in step.

Connecting single sign-on (SSO) for your organization

SAML and OpenID Connect, for Business plans and above.

Provisioning users automatically with SCIM

Let your identity provider create, update, and remove accounts.

Using the API and webhooks

Pull your data programmatically or get notified the moment a response arrives.